Return Policy: If you are in any way dissatisfied with our products, you may return them to us within 30 days of reciept for a full credit, exchange or refund.
For any short shipments or breakages, please notify us within 7 days of reciept of shipment. Special or custom orders cannot be returned.
Oracle cards- If the packaging has been removed, we cannot accept the return.
You should expect to recieve your refund within 4 weeks of giving your package to the return shipper, however, in many cases you will recieve a refund more quickly. This time period includes the transit time for us to recieve your return from the shipper (5 to 10 business days), the time it takes us to process your return once we recieve it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
Please note that crystals and minerals are formed naturally, so the shape and size is always approximate. Many stones have naturally occuring fractures and cracks that do no affect its individual quality. Also, our jewllery is handmade and no pieces will be the same, therefore proper care for the piece (such as avoiding long periods in sunlight or water) is important for its intergrity. Utmost care is taken in the packaging of each order to ensure you get the best hand-picked product.
If you want to request a refund, please contact spiritualfunk@cogeco.ca.
Shipping Calculations: All items are shipped within 3-5 business days. If for some reason there is an issue with your order, you will be promptly informed.
Tracking numbers are provided with all orders being shipped with Canada Post Expedited Shipping and UPS. For orders shipped by Canada Post Air Mail or Surface Mail do no come with a shipping number since it is not generated in the system.
All shipping is based on the actual weight and destination of your order. You will be able to choose your shipping method and see your rate before checkout.
Currently we are only able to ship to Canada and the continental United States, Alaska and Hawaii.
Shipping Times:
Standard Shipping: 5-6 business days to Canada and 7-10 business days to USA.
Expedited Shipping: 3-4 business days to Canada and 4-5 business days to USA.
Express Shipping: 1 business day to Canada and 1-3 business days to USA.
We are not responsible for any applicable Custom & processing fees and Import Duties & Taxes or delays due to customs. This will be the recievers expense. If you have specific Shipping requirments feel free to contact spiritualfunk@cogeco.ca.
Disclaimer: Thank you for visiting our website and we hope you enjoyed it! Spiritual Funk is pleased to be bringing our journey to you, however, anything that is found, read or purchased on our site is for your general information only. Apon arriving at this site, your are taking responsibility for your experiance and you agree to use the site at your own risk and based on your good judgment. We are not liable for any incidencies once the items of purchase have left our care. We are not specialist or medical personnal and therefore will not be liable for any medical uses you find on this page. Please still see a physician. Any links or affiliates linked to Spiritual Funk on this site are responsible for their sites and information. Spiritual Funk is not liable for any connections made past this website. This is strictly for your information only. Any communication made between affiliates and user, are the responsibility of the user. All or any content is subject to change without notice. We are also not liable for delays in shipping or damage during shipping unless otherwise specified. Your privacy is important to us, and we will only be taking information when you are processing an order and those processes are done through PayPal, a secure and safe site. Otherwise, we may see your email address if you are using our inquiry box. None of your information will be released to any third party.
Thank you for Visiting!
